Shipping & Return Policies

Shipping

Shipping offered within the United States and Canada via USPS and UPS. Rates will depend upon shipment weight, destination(s), and time of year. All orders originate from Kent, WA. At this time we are unable to ship to PO Boxes.

Please use the "Estimate Your Shipping" feature on the Shopping Cart Page for information on exact shipping charges and delivery estimates. (Items must be placed in cart for "Estimate Your Shipping" feature to work properly.)

Delivery

We ship every business day Monday through Friday. Items will ship within 1 business day from receipt of payment. Once your package ships, we will send you a Delivery Confirmation Email with your package tracking number. In the unlikely event your item does not ship within 1 day of completed payment we will communicate with you the status. You will be provided the option of a 100% refund of your purchase or the date your item will ship.

Will Call Pickup: Tukwila, WA

Items ordered on www.annashoney.com may not be available for immediate pickup. You will receive an email when your order is ready for pickup.

Will call is available for customers residing in the state of Washington. Please use the "Calculate Shipping" feature on the Shopping Cart Page and enter your Washington state zip code to select the Will Call Pickup: Tukwila, WA option. There is currently no charge for will call pickup orders.

Will call is open every business day Monday through Friday from 7am - 3:30pm PST. Please note that orders are not processed or available for pickup on Weekends or Holidays.

Please bring your confirmation number and a photo ID to our office located at:

Seattle Gourmet Foods
18200 Segale Park Drive B
Tukwila, WA 98188

Directions + Map

Refunds & Returns

We have done our best to accurately and faithfully describe each item and will stand behind it. We want you to be completely satisfied with your purchase. Please inspect your item carefully when you receive it. We offer a no hassle Guarantee. You can return your item for any reason within 14 days of receipt and upon return of the item we will promptly refund 100% of the purchase price less any shipping charges.